Privacy Policy for the Geffen Wine Website

Last updated: May 2026

Welcome to the Geffen Wine website at:
https://geffen-wine.com/

The site serves as an online store selling kosher wines, wine products and related products, as well as presenting information about wineries, wines, deals, recommendations and other content related to the world of wine.

This privacy policy is intended to explain how we collect, store, use and protect information provided to us by users and customers of the site.

Using the site, including making a purchase, leaving your details, signing up for our mailing list or contacting us, constitutes consent to this privacy policy.

1. Information Collection

When using the site, we may collect information you provide directly, including:

• Full name
• Phone number
• Email address
• Shipping address
• Order and purchase details
• The content of inquiries sent through the site
• Purchase preferences, products viewed or added to the cart
• Information required for customer service, shipping, returns or order handling

In addition, technical and marketing information may be collected while browsing the site, such as:

• IP address
• Browser and device type
• Operating system
• Pages you visited on the site
• Time spent on the site
• Traffic source
• General usage data for improving the user experience, performance analysis and advertising

2. Purposes of Using the Information

The information collected on the site will be used for the following purposes:

• Processing orders and purchases on the site
• Contacting customers regarding orders, shipping, payment or service
• Supplying products and services
• Sending updates, deals, benefits and marketing content, subject to consent as required by law
• Improving the site, the user experience and the services offered
• Managing a customer club, if one exists
• Analyzing browsing and purchase data for marketing, measurement and optimization
• Preventing fraud, misuse of the site or illegal activity
• Complying with legal and regulatory requirements, court orders or requests from a competent authority

3. Disclosure of Information to Third Parties

We will not sell or transfer your personal information to third parties for the purpose of trading in information.

However, we may transfer information to suppliers and service providers acting on our behalf, to the extent required to operate the site and provide the service, including:

• Payment processing companies
• Shipping and distribution companies
• Web hosting and technical maintenance providers
• Mailing and marketing systems
• Data analytics and digital advertising systems
• Customer management, invoicing and business operations services
• Professional advisors, such as accountants, lawyers and information security providers

Information will be transferred only to the extent necessary to provide the service, manage the site, process orders or comply with legal requirements.

4. Payment Processing

Payments on the site are made through external, secure payment providers.

As a rule, full credit card details are not stored in the site’s systems, but are handled by the payment providers in accordance with the security procedures and standards that apply to them.

Partial details required to identify a transaction, process a charge, issue a refund, cancel a transaction or provide customer service may be stored on the site or with the payment providers.

5. Cookies and Tracking Technologies

The site may use cookies and similar technologies for:

• Proper operation of the site
• Saving the shopping cart and user preferences
• Site security
• Analyzing browsing data
• Improving the user experience
• Personalizing ads and marketing content
• Measuring advertising campaigns

The site may use external tools such as Google Analytics, Google Ads, Meta Pixel, mailing systems, advertising systems or similar tools.

You can block or delete cookies through your browser settings. However, doing so may impair some site functions, including logging in, making a purchase or saving products in the cart.

6. Marketing Emails

When leaving your details on the site, signing up for a mailing list or making a purchase, you may be offered the option to receive updates, deals, benefits and marketing content from the site.

Marketing messages will be sent in accordance with the law and subject to your consent, where required.

You can unsubscribe from the mailing list at any time via the unsubscribe link included in our messages, or by contacting us using the contact details below.

7. User Age and Alcohol Purchases

The site sells wine and alcoholic beverages, and therefore use of the site and purchase of products through it are intended for persons aged 18 and over only.

When using the site and making a purchase, the user declares that they are an adult and are legally permitted to purchase alcoholic beverages.

The site may request age verification or refuse to supply an order if there is concern that the purchaser does not meet legal requirements.

8. Information Security

We take reasonable and customary security measures to protect information provided on the site against unauthorized access, misuse, loss, alteration or unauthorized disclosure.

However, no computer system or transmission of information over the internet is completely secure. Therefore, we cannot guarantee absolute protection against intrusion, malfunction, unauthorized use or security incidents beyond our control.

9. Data Retention

Personal information will be retained for as long as it is needed for the purposes for which it was collected, including order handling, customer service, business management, compliance with legal requirements, defense against claims and protection of the site’s rights.

Information that is no longer needed may be deleted, anonymized or retained in a limited manner according to the business and legal needs of the site.

10. User Rights

In accordance with the law, you may have the right to review personal information stored about you and to request its correction or deletion, where possible and required by law.

To exercise your rights, you can contact us using the contact details provided in this policy.

We may request additional details to identify and verify the request, to ensure that information is provided to a person authorized to receive it.

11. Links to External Websites

The site may include links to websites, services or pages that are not operated by us.

We have no control over the privacy policies, terms of use or information handling of external websites. We recommend reviewing the privacy policy of any external website you use.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time, in accordance with changes to the site, the services, the technologies we use or legal requirements.

The updated version published on the site is the binding version. Continued use of the site after the policy is updated constitutes consent to the updated policy.

13. Contact Us

For questions, requests or inquiries regarding privacy, you can contact us via the Contact page.